Terms and conditions

1. Legal Status The website, owned by White Hat Gaming Limited (C73232 Malta), is a remote gaming operator licensed and regulated by the Malta Gaming Authority (MGA) under license number MGA/B2C/370/2017, as well as by the UK Gambling Commission (UKGC). The jurisdiction from which we operate is Malta. We are permitted to accept wagers in Ireland.
2. Registration and Login Process To use our services, users must follow these steps: visit our website, click on the "Register" button, enter your email address, password, and personal details. You will then receive an email requiring verification of your account. Once verified, you can deposit funds to play games. Please note that Know Your Customer (KYC) and Identification Verification is required for withdrawals.

Upon completing these steps, your account will be activated instantly after verifying your email. Our terms of registration require users to be at least 18 years old and to not have more than one account per user or IP address.

1. Games and Software Providers We offer a diverse selection of games from various software providers including Pragmatic Play, Play'n GO, NetEnt, Red Tiger, Microgaming (MGA/UKGC licensed), which are accessible through our website. The top games on our platform include Book of Dead, Big Bass Bonanza, Starburst, Blackjack, and Roulette.

We have over 2400+ games to choose from, categorized into Slots, Live Casino, Table Games, Megaways, and Cluster Games. All software providers used by us are licensed by the MGA or UKGC to ensure a secure gaming experience for our customers.

1. Bonuses and Promotions Our welcome package includes: a 100% up-to-€200 bonus plus 25 free spins on Book of Dead for your first deposit, a 50% up-to-€400 bonus plus 25 free spins on Big Bass Bonanza for your second deposit, and a 75% up-to-€400 bonus plus 50 free spins on Starburst for your third deposit.

Welcome bonuses in Ireland are subject to the same terms as our general welcome package. To activate these offers, you must make a minimum deposit of €20, opt-in is required. Our wagering requirements apply as follows: all deposits and bonuses carry a 40x wagering requirement; free spins winnings are capped at €20.

We also offer recurring promotions, including tournaments and seasonal offers. For VIP members, we provide cashback on their wagers through our loyalty program. Reload bonuses are part of the welcome package for second and third depositors. Free spin bonuses are included in our welcome package.

General bonus terms and conditions include a maximum bet limit of €5, deposits made via Skrill or Neteller do not qualify for bonuses, slots contribute 100% to wagering requirements.

1. VIP and/or Loyalty Program Our VIP program includes three tiers: FIRE Silver, offering priority support, rewards, and access to tournaments; FIRE Gold, providing an account manager, gifts, and exclusive events; and FIRE Platinum, including all benefits from the previous levels plus VIP event invitations.

To qualify for our loyalty program, users must earn points through their wagers. Our tiered system allows customers to exchange earned points for bonuses within our platform. Auto-progress is based on user activity. All rewards are subject to standard wagering requirements and terms of bonus usage.

1. Payment Methods and Banking Terms For both deposits and withdrawals we use the following methods: Visa, Mastercard, PayPal, Neteller, Skrill. A minimum deposit/withdrawal amount of €20 applies; all transactions are free except for certain banking fees which may be charged by your bank.

Deposit processing times vary depending on method used: instant for e-wallets; credit/debit card deposits typically take 2-5 business days to clear, though the funds will usually become available almost immediately. Withdrawal processing times also depend on payment method chosen and can take up to a maximum of five working days (though same-day/next day withdrawals are often possible).

1. Key Terms and Conditions Our general bonus terms include wagering requirements of 40x, with a €5 maximum bet limit for all games contributing to the wagering requirement except where otherwise specified in the specific game rules or promotions; restrictions on which games can be played using bonuses also apply.

Deposit limits are customizable through our responsible gaming tools and may vary depending upon user's choice of deposit method. Withdrawal limits per 24 hours apply as follows: e-wallets – €5000/day, cards - €2500/day.

One account per user is permitted; accounts which have been inactive for an extended period will be classified as dormant in accordance with our responsible gaming policies and applicable laws.

1. Mobile and Technical Features Our website can be accessed on any mobile device or browser through standard internet connection without the need to download dedicated apps (iOS, Android). Our user experience is optimized across all devices; navigation, login process, games access are fast and intuitive.
2. Security and Fair Play We ensure a high level of security for transactions using 128-bit SSL encryption standards provided by Cloudflare, which secures data transmission between our server and your browser. The Random Number Generator (RNG) is certified by the Malta Gaming Authority as well as the UK Gambling Commission to guarantee fairness in all games.

Customer support can be contacted through live chat at any hour of day; response times typically do not exceed one minute for live chat inquiries, providing immediate assistance when required. Multi-language customer service support includes English and other languages as applicable, available 24/7. All language-specific details may vary according to region/country restrictions.

1. Responsible Gambling Features To promote responsible gaming within our community, we offer the following tools: deposit limits; temporary self-exclusion (time-outs); permanent account closure for those who feel they require more time away from their accounts. These measures allow users to limit their spending or take a break from gaming at any stage.
2. Advantages and Disadvantages Our platform offers significant benefits:
   • Immersive Vegas-style experience with over 2400+ games from top-rated software providers.
   • Generous welcome bonus package offering up-to-€400 matching bonuses across three deposits, including free spins for select slots.
   • MGA/UKGC licensed to ensure fair play and secure transactions.

   However, there are also some drawbacks:

   • No dedicated mobile application; however our website is browser-friendly on various platforms (iOS, Android).
   • Limited ongoing promotions beyond welcome offer.
   • No cryptocurrency payments are currently accepted at this time.
3. General Casino Information Our casino was established in 2022 by White Hat Gaming Limited and operates under MGA/UKGC licenses, providing a secure environment for gaming activities. Our platform supports multiple languages, catering to an international customer base within the European Union region (including Ireland).

Please note that FireVegas is subject to change as per our company’s policies to ensure compliance with legal requirements from relevant jurisdiction(s) or industry best practices and market conditions; which we will update accordingly without notification.